ISO/PC 284
Management system for private security operations - Requirements with guidance
Système de management des opérations de sécurité privée – Exigences et recommandations
This International Standard provides a framework for establishing, implementing, operating, monitoring, reviewing, maintaining, and improving the management system of security operations. It provides the principles and requirements for a Security Operations Management System (SOMS). The International Standard provides a business and risk management framework for organizations conducting or contracting security operations and related activities and functions while demonstrating:
<UL><LI>Conduction of professional security operations to meet the requirements of clients and other stakeholders;
<LI>Accountability to law and respect for human rights; and
<LI>Consistency with voluntary commitments to which it subscribes.</UL>
<P>This International Standard also provides a means for organizations and those who utilize security services to demonstrate commitment to the relevant legal obligations and good practices of the Montreux Document on Pertinent International Legal Obligations and Good Practices for States related to Operations of Private Military and Security Companies during Armed Conflict and conformance with the principles and commitments outlined in the International Code of Conduct for Private Security Providers (ICoC). This Standard is particularly applicable for any type of organization operating in circumstances where governance may be weak and the rule of law undermined, whether due to human or naturally caused events.
<P>This Standard is applicable to any organization that needs to:
<UL><LI>Establish, implement, maintain, and improve a SOMS;
<LI>Assess its conformity with its stated security operations management policy;
<LI>Demonstrate its ability to consistently provide services that meet client needs and are in conformance with applicable international law, local laws and human rights requirements;
<LI> Demonstrate conformity with this Standard by:
<UL><LI>Making a self-determination and self-declaration;
<LI>Seeking confirmation of its conformance by parties having an interest in the organization (such as clients);
<LI>Seeking confirmation of its self-declaration by a party external to the organization; or
<LI>Seeking certification/registration of its SOMS by an independent and accredited external organization.</UL></UL>
<P>The generic principles and requirements of this International Standard are intended to be incorporated into any organization's integrated management system based on the PDCA model; it is not intended to promote a uniform approach to all organizations in all sectors. The design and implementation of security operations plans, procedures and practices should take into account the particular requirements of each organization: its objectives, context, culture, structure, resources, operations, processes, products and services.
<P>Note: Consistent with the goal of public and private organizations to comply with all applicable laws and respect for human rights, clients should refer to this Standard when retaining private security services. Organizations should use the Standard's management system principles and requirements to conduct their own due diligence and management of services and to construct their contracting and contract administration process to support conformance with this Standard.
Normalisation dans le domaine du système de management de la qualité des opérations menées par les entreprises de sécurité privée - Exigences et recommandations